SignalScout → Helpdesk → Help Scout
Help Scout icon

Help Scout

by Help Scout · Helpdesk · #3 in category
★★★★★4.6(18 reviews)
Free plan available100% positive
View on Shopify ↗

Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in...

Rating breakdown

5★
83%
4★
0%
3★
6%
2★
11%
1★
0%

Help Scout pricing

FreeFree
Starter$30/mo
Basic$54/mo
Standard$90/mo

Recent Help Scout reviews

★★★★★neutral

"Love this app. With auto replies, saved replies, work flows, mailbox segregation, and app integration (including Shopify customer profiling), this makes my customer service life 1,000,000X easier. AND…"

★★★★★neutral

"Easy to use. Gives order & customer info at ticket level"

★★★★★neutral

"Helpscout is an outstanding system. Its ability to pull data from Shopify is extremely useful!"

See all 18 reviews with full sentiment analysis — Start free trial →

Help Scout alternatives in Helpdesk

Relocate+ Order Editor
Relocate+ Order Editor
38 reviews
★5.0
Free plan
Hosted Email
Hosted Email
31 reviews
★4.2
Free plan
Cavalry AI Customer Support
Cavalry AI Customer Support
12 reviews
★4.6
Free plan
Yuma AI
Yuma AI
8 reviews
★5.0
Free plan
Replyco ‑ eCommerce Helpdesk
Replyco ‑ eCommerce Helpdesk
12 reviews
★3.3
Free plan

Track Help Scout and every competitor in real time.

Pricing change alerts, review spikes, and sentiment shifts across the entire Shopify ecosystem.

Start 14-day free trial →